Gaming at je77 is meant to be fun — a way to enjoy your favourite games, feel the thrill of a big win, and unwind after a long day. But we also know that for some people, gaming can become more than just entertainment. That's why responsible gaming is not just a policy at je77 — it's a genuine commitment we take seriously every single day.
je77 pledges to provide every player with the tools, information, and support needed to keep gaming enjoyable and within healthy limits. We are on your side — always. If you ever feel that gaming is becoming a problem, reach out to our support team at [email protected] and we will help you immediately.
Our Commitment
These are the core pillars of je77's responsible gaming programme. Every tool is free, available immediately, and designed to put you in control.
Set a daily, weekly, or monthly deposit limit on your je77 account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be reduced immediately but increases take 7 days to take effect — giving you time to reconsider.
Set a session time reminder and je77 will notify you when you have been playing for a specified duration. It's easy to lose track of time when you're in the middle of a game — this tool keeps you aware without interrupting your session.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, your account is temporarily restricted from placing bets. This is a lighter option than full self-exclusion and is ideal if you just need a breather.
Self-exclusion is a serious, longer-term measure for players who feel they need to stop gaming entirely for a period. You can self-exclude for 6 months, 1 year, or permanently. Once activated, self-exclusion cannot be reversed before the period ends.
Set a maximum loss limit per day, week, or month. When your losses reach the limit you have set, je77 will prevent further bets until the period resets. This tool helps you stay within a budget you are comfortable with before you start playing.
Enable reality check notifications to receive a pop-up at regular intervals showing how long you have been playing and your net win or loss for the session. This keeps you grounded and helps you make informed decisions about whether to continue playing.
How It Works
All responsible gaming tools on je77 are free to use and can be activated directly from your account settings. No need to contact support — though our team is always available if you prefer to speak to someone. Here is how to get started in four simple steps.
Go to Account SettingsSign in to your je77 account using your registered mobile number and password. If you have forgotten your password, use the reset option on the login page.
Navigate to your account dashboard and select "Responsible Gaming" from the settings menu. All available tools are listed there with clear descriptions.
Select the tool you want to activate — deposit limit, loss limit, cool-off, session reminder, or self-exclusion. Enter your preferred values and confirm.
Your chosen tool activates immediately. You will receive a confirmation via SMS or email. Limits that restrict your play take effect right away — no delays.
Self-Assessment
Answer honestly. This quick check is for your benefit only — your responses are not recorded by je77. Tick any statements that apply to you over the past 30 days.
Tick all statements that apply to you. The more you tick, the more important it is to use je77's responsible gaming tools or seek support.
I have spent more money on gaming than I originally planned to.
I have tried to win back money I lost by playing more — also known as "chasing losses".
I have borrowed money or sold something to fund my gaming.
Gaming has caused arguments or tension with family members or friends.
I have felt anxious, irritable, or restless when I am not able to play.
I have hidden my gaming activity or the amount I spend from people close to me.
I have neglected work, study, or other responsibilities because of gaming.
Full Policy
The following sections explain je77's responsible gaming commitments, policies, and the support available to players in Bangladesh. This page should be read alongside our Terms and Conditions and Privacy Policy.
At je77, we believe that gaming should always be a form of entertainment — something you choose to do for fun, not something you feel compelled to do. Responsible gaming means playing within your means, keeping it enjoyable, and knowing when to stop. je77 is committed to creating an environment where every player can make informed choices about their gaming activity.
We understand that the vast majority of je77 players in Bangladesh enjoy gaming without any problems. But we also know that a small number of people can develop unhealthy relationships with gambling. For those players, je77 wants to be part of the solution — not the problem. That is why we invest in responsible gaming tools, player education, and support resources that are available to every registered user at no cost.
Problem gambling does not always look the same for everyone. It can develop gradually over time, and many people do not realise there is an issue until it has already affected their finances, relationships, or mental health. je77 encourages all players to be aware of the following warning signs:
If you recognise any of these signs in yourself or someone you know, please do not ignore them. Contact je77 support at [email protected] or activate the responsible gaming tools in your account settings right now. Early action makes a real difference.
je77 provides a comprehensive suite of responsible gaming tools that every registered player can access for free. Here is a detailed explanation of each tool and how it works:
Deposit Limits: You can set a maximum deposit amount per day, week, or month. Once your limit is reached, je77 will not process any further deposits until the period resets. You can reduce your limit at any time and the change takes effect immediately. If you want to increase your limit, a mandatory 7-day cooling-off period applies — this gives you time to reconsider before more funds become available.
Loss Limits: A loss limit caps the total amount you can lose within a set period. This is one of the most effective responsible gaming tools because it directly protects your bankroll. Like deposit limits, reductions take effect immediately while increases require a 7-day waiting period.
Session Time Reminders: You decide how long you want to play in a single session. When your chosen time is up, je77 sends you a notification. You can choose to continue or stop — the choice is yours. This tool is particularly useful for players who tend to lose track of time during long gaming sessions.
Reality Checks: At intervals you choose — every 30 minutes, 1 hour, or 2 hours — je77 displays a pop-up showing your session duration and net win or loss. This keeps you informed and grounded throughout your session.
Cool-Off Period: A cool-off temporarily suspends your ability to place bets for a period of 24 hours, 7 days, or 30 days. Your account remains open and you can still log in and check your balance, but betting is disabled. This is a good option if you feel you need a short break without committing to full self-exclusion.
Self-Exclusion: Self-exclusion is the most serious responsible gaming tool je77 offers. When you self-exclude, your account is fully suspended for the period you choose — 6 months, 1 year, or permanently. During self-exclusion, you cannot log in, deposit, or place bets. je77 will also suppress any marketing communications to you during this period. Self-exclusion cannot be reversed before the chosen period ends, so please consider it carefully before activating.
If you choose permanent self-exclusion, your je77 account will be closed and cannot be reopened. Any remaining balance will be returned to you via your registered payment method after identity verification. This option is available for players who feel they need to stop gaming permanently.
je77 operates a strict 18+ policy. No person under the age of 18 is permitted to register or play on je77 under any circumstances. We verify the age of all players during the registration and KYC process, and we reserve the right to request additional age verification documents at any time.
If you share a device with younger family members, we strongly recommend using device-level parental controls to prevent access to je77 and other gaming platforms. Never share your je77 login credentials with anyone, including family members. If je77 discovers that a minor has registered and played on the platform, the account will be closed immediately and any winnings will be forfeited.
If you suspect that a minor is using je77, please report it to [email protected] immediately. We take these reports seriously and investigate every case without delay.
Responsible gaming is not just about using tools — it is also about the mindset you bring to gaming. Here are some practical tips that je77 recommends to all players:
If you feel that gaming is becoming a problem for you or someone you care about, please reach out. je77's support team is available 24 hours a day, 7 days a week, and can help you activate responsible gaming tools, discuss your concerns, or guide you through the self-exclusion process.
Contact je77 support at any time:
You do not need to be in crisis to reach out. If you have any questions about responsible gaming, want to understand your options, or simply want to talk through how you are feeling about your gaming habits, our team is here to listen without judgement.
Many people experience difficulties with gambling at some point. Reaching out for help is a sign of strength, not weakness. je77 is committed to supporting every player who needs it — no matter how big or small the concern.
je77 is Bangladesh's most trusted gaming platform — and responsible gaming is at the heart of everything we do. Register today, set your limits from day one, and enjoy gaming the right way.