je77 Privacy Policy – Your Data, Your Rights, Our Commitment

01 Who We Are

je77 is an online gaming and sports betting platform operating at je77.top, serving players primarily in Bangladesh. We offer casino games, live dealer tables, sports betting, and fishing games. When you register and use je77, we act as the data controller responsible for your personal information.

If you have any questions about how je77 handles your personal data, you can contact our privacy team at any time via email at [email protected]. We aim to respond to all privacy-related enquiries within 48 hours.

02 Data We Collect

je77 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and in some cases from third-party verification services. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

je77 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your je77 account, including processing your registration, verifying your identity, and managing your account settings.
• Payment Processing: To process your deposits and withdrawals securely, verify payment details, and maintain accurate financial records of all transactions on your account.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and responses to lawful requests from regulatory or law enforcement authorities.
• Platform Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, cheating, and other prohibited conduct on the je77 platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the je77 support team.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion when requested or required.
• Platform Improvement: To analyse usage patterns and technical data to improve the performance, reliability, and user experience of the je77 platform.
• Promotions and Bonuses: To administer bonuses, promotions, and loyalty rewards that you have opted into, and to verify eligibility for those offers.

04 Legal Basis for Processing

je77 processes your personal data on the following legal grounds:

• Contract Performance: Processing is necessary to fulfil our contractual obligations to you — specifically, to operate your account, process payments, and provide the gaming services you have signed up for.
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, age verification requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing is necessary for je77's legitimate interests in preventing fraud, maintaining platform security, and improving our services — provided those interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing and Third Parties

je77 does not sell your personal data to third parties. We share your data only in the following limited circumstances:

• Payment Providers: We share necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable data protection obligations.
• Identity Verification Services: We may share identity documents with third-party KYC verification providers to confirm your age and identity as required by our compliance obligations.
• Legal and Regulatory Authorities: We will disclose your personal data to law enforcement, regulatory bodies, or courts when required to do so by a valid legal request or court order.
• Fraud Prevention: We may share data with fraud prevention agencies or other gaming operators where we have reasonable grounds to suspect fraudulent activity that affects the integrity of the platform.
• Business Transfers: In the event of a merger, acquisition, or sale of je77's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be maintained.

All third parties with whom je77 shares personal data are required to handle that data securely and in accordance with applicable data protection standards. je77 does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

je77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit je77.

The types of cookies je77 uses include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on je77.
• Analytics Cookies: Help us understand how players use je77 — which games are most popular, where players spend time, and where technical issues occur. This data is aggregated and anonymised.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the je77 platform. Continuing to use je77 after being informed about our cookie use constitutes your acceptance of our use of cookies as described here.

07 Data Retention

je77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests. Specifically:

• Account and identity data is retained for a minimum of 5 years after account closure to comply with AML and financial record-keeping obligations.
• Transaction records are retained for a minimum of 5 years from the date of each transaction.
• Customer support communications are retained for 2 years from the date of the interaction.
• Technical and usage data collected via cookies and analytics is retained for up to 13 months from collection.
• Marketing consent records are retained for as long as you remain opted in, plus 3 years after opt-out to demonstrate compliance.

When personal data is no longer required, je77 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Data Security

je77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and je77 servers.
• Encrypted storage of passwords — je77 staff cannot see your password in plain text under any circumstances.
• Restricted access controls — only authorised je77 personnel with a legitimate need can access personal data.
• Regular security audits and penetration testing to identify and address vulnerabilities.
• Two-factor authentication options available for your je77 account to add an extra layer of protection.

While je77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, contact je77 support immediately at [email protected].

09 Your Rights

As a je77 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact je77 support at [email protected] with your request. We will respond within 30 days.

• Right of Access: You have the right to request a copy of the personal data je77 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data je77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: In certain circumstances, you have the right to request that je77 delete your personal data. Note that this right is subject to legal retention obligations — we may be required to retain certain data even after an erasure request.
• Right to Restrict Processing: You have the right to request that je77 restrict the processing of your personal data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to je77 processing your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though je77 may be able to demonstrate compelling grounds to continue.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

je77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use je77 or provide any personal data to us.

If je77 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on je77, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

je77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically. Continued use of je77 after an updated Privacy Policy is published constitutes your acceptance of the revised policy. If you do not agree with any changes, you must stop using je77 and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way je77 handles your personal data, please contact our privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 on the je77 platform
• Response Time: We aim to respond to all privacy enquiries within 48 hours